Shipping
Northsky offers standard ground shipping on most orders above $75 at no cost to you. All orders below this amount will be charged at a fixed shipping and handling fee of $5. Exceptions may apply for a small number of products with special shipping requirements due to unique weight and size constraints. If exceptions exist for a specific product, additional shipping and handling fees will be made clear on our site well before checkout.
Orders placed before 2:30 PM local time are typically processed and shipped on the same day with an expected delivery time of 1-2 days for most locations in the contiguous United States. Orders placed after 1PM are typically shipped and processed next with an expected delivery time of 2-3 days for most locations in the contiguous United States. Once an order has shipped, the customer will receive an emails with tracking and delivery information as a reference on where their products currently are.
Need more help?
For further assistance on processing a return, feel free to reach out directly to our customer service team:
Customer Request Form: https://northskysupply.com/pages/contact-us
Email: customerservice@northskysupply.com
Phone: 800-805-6686
Hours of Operation: Monday–Friday 7AM–7PM CST